Need Help? Here you'll find detailed user guides and frequently asked questions. If you can't find what you're looking for, please feel free to contact our customer support team.

Quick Start

How to Get Started with God Said?

Download and install the app
Create an account or sign in with Google
Enter your prayer on the prayer page
Select relevant topic tags (optional)
Tap "Seek Guidance" to receive a response
Read the generated biblical verses and guidance

Frequently Asked Questions

🙏 Are my prayers saved?

Yes, your prayers are securely saved in your account for easy access to your prayer history. You can:

  • View all prayer records in the "History" page
  • Delete unwanted prayers at any time
  • Export your prayer records
  • Delete all data through the settings page
🤖 How are AI responses generated?

We use advanced AI technology to analyze your prayer content and then select relevant verses and wisdom guidance from the Bible:

  • Based on public domain biblical versions (avoiding copyright issues)
  • Provides appropriate scripture references and explanations
  • Includes 80-120 word wisdom guidance
  • Provides professional resource links in emergency situations

Note: AI responses are for reference only and cannot replace professional pastoral consultation or mental health services.

💰 What's the difference between free and paid versions?
Feature Free Lite ($1.99/month) Pro ($4.99/month)
Monthly Prayer Responses 3 + 1 bonus 30 Unlimited
Prayer History
Topic Tags
Sharing Features
Push Reminders Basic
Priority Support - -
🔒 Is my privacy secure?

We take your privacy and data security very seriously:

  • Encrypted Transmission: All data transmitted via HTTPS encryption
  • Secure Storage: Data stored in SOC 2 certified secure data centers
  • Access Control: Only you can access your own prayer content
  • No Selling: We never sell your personal information
  • Deletable: You can delete your account and all data at any time

For details, please see our Privacy Policy.

📱 Which devices are supported?

God Said supports the following devices:

  • Android: Android 8.0 (API 26) and above
  • iOS: iOS 13.0 and above
  • Device Requirements: At least 2GB RAM, 100MB storage space
  • Network: Stable internet connection required
💳 How do I manage my subscription?

Subscription management is handled through your app store account:

  • Android: Google Play Store → My Apps & Games → Subscriptions
  • iOS: Settings → Apple ID → Subscriptions
  • Cancellation: Cancel at least 24 hours before current period ends
  • Refunds: Follow respective app store refund policies
🌍 Do you support multiple languages?

Currently supported languages:

  • English - Primary language
  • Chinese (Simplified) - Full support
  • Other Languages - Coming soon

AI responses automatically match the appropriate biblical version based on your input language.

Troubleshooting

🚫 App Won't Start

  1. Ensure device meets minimum system requirements
  2. Check network connection
  3. Restart app or device
  4. Update to latest version
  5. Contact support if issue persists

❌ Can't Get Prayer Response

  1. Check network connection
  2. Verify you haven't reached monthly usage limit
  3. Try re-entering prayer content
  4. Avoid content that's too short or too long
  5. Try again later - server may be temporarily busy

🔐 Login Issues

  1. Confirm email and password are correct
  2. Check if email is verified
  3. Try "Forgot Password" reset
  4. Clear app cache
  5. Contact support for account recovery
Emergency Situations? If you're experiencing a mental health crisis or having thoughts of self-harm, please immediately contact local emergency services or mental health hotlines. Our app cannot replace professional mental health services.

Contact Us

If you encounter problems while using the app, please contact us through:

  • Customer Service: yingapple0819@gmail.com
  • Technical Support: yingapple0819@gmail.com
  • In-App Feedback: Settings → Help & Feedback
  • Emergency Issues: yingapple0819@gmail.com

Support Hours: Monday-Friday 9:00-18:00 (UTC)

Response Time: Generally within 24 hours, priority for urgent issues.

User Community: Join our user community to share experiences with other users, get more help and encouragement. May God's word be a light in your life!
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